My card was never delivered. What do I do? April 01, 2023 16:52 Updated Please email us at firstname.lastname@example.org, and we will ask the provider to cancel the current card and send a new replacement card to your registered address. Related articles The card was delivered but its faulty. What do I do? What are the fees for ATM top-ups and withdrawals? Do they vary based on country or bank? Are there any fees associated with the Orbex Card service?