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To request a withdrawal, log in to the Orbex app and tab, the "Withdraw" button.
Note: In line with regulations and our company policies, you must withdraw an amount equal to your deposit using the same method you used for depositing. Profits beyond that amount can be withdrawn using any of the other available methods.
How to withdraw via Bank Wire
If you wish to withdraw via bank wiring you must first register your banking details.
For instructions on how to register your banking details, please refer to My Banks
Once you have registered your banking details, select the "Bank Transfer" option in the withdrawing section. Then specify the Wallet Account you wish to withdraw from, choose the currency, enter the amount, and define the bank you wish to withdraw the funds to. After agreeing to the “Terms and Conditions" tab "Withdraw Funds".
Your withdrawal request will be processed and you should receive the funds within 3-5 business days.
How to withdraw via Online Payment Methods
To submit a withdrawal using the available Online Payment Methods, login in to the App and tap the "Withdraw" button.
Note: In accordance with regulations and our company guidelines, you are required to withdraw an amount equivalent to your deposit using the same method of deposit. Profits beyond that can be withdrawn using other available methods.
Once you’re in the "Withdraw" section, select the "Gateway" option.
Fill in the details of the withdrawal: select the Wallet Account you wish to withdraw funds from, specify the currency, enter the amount, and choose your preferred withdrawal method,
After entering the details, a new field labelled "Gateway Account Number" will appear. Here you will need to provide the account details for the chose platform.
For example, if you are withdrawing via Crypto, you will need to enter your Crypto Wallet address.
Finally, Accept the “Terms and Conditions" and tab "Withdraw Funds".
If the currency of the receiving account differs from that of your Orbex Wallet account, you will need to confirm the exchange rate for the withdrawal.
Lastly, a confirmation window should appear.
Your withdrawal request will be processed, and you should expect the funds within 1 business day.