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To request the permanent deletion of your account from your
Before You Begin: Before initiating the account deletion process, ensure that you have settled any open positions, withdrawn your funds, and addressed any outstanding matters related to your trading account.
Step 1: Contact Customer Support:
Consider reaching out to Orbex customer support first. They may assist you with any concerns or issues you have, and in some cases, they might provide alternative solutions.
Step 2: Withdraw Your Funds:
If you have any funds remaining in your Orbex account, initiate a withdrawal. This ensures that you have access to your funds during and after the account deletion process.
Step 3: Login to Orbex Mobile app
Log in to your Orbex Mobile app using your credentials.
Step 4: Navigate to Account Settings:
Once logged in, go to More and choose edit your profile .
Step 5: Find Account Deletion Option:
Scroll down, and you will find the option to delete your account .
Step 6: Follow on-screen Instructions:
Click on the account deletion option and follow the on-screen instructions. We may request additional information or confirmation to ensure the security of the account closure process.
Step 7: Confirm Deletion:
Confirm your decision to delete the account. This step is often irreversible, so double-check to ensure you want to proceed.
Conclusion:
By following these steps, you can successfully delete your Orbex account. Remember to review Orbex's terms and conditions regarding account closure and ensure that you've addressed all financial matters associated with your account.