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There are two main required documents to verify your account, Proof of Identification and Proof of residence.
Proof of Identification:
This can either be your official ID or your passport
- It is clear and readable
- All four corners are visible
- It is not expired
- It is in color
- Copies of both sides of the document are provided
Proof of Residence:
It can be a utility bill or a bank statement
- It is clear and readable
- All four corners are visible
- It was issued within the last 3 months
- Your full name and residential address are shown
- It is in color
please see our "How to Verify Your Profile" Article, for the details of which documents may be submissible as POI or POR, as well as additional specifications.
Please note that, If the submitted documents were in English, the verification of the profile will be completed within 24 hours from the time of the submission of the documents, while if the documents are in a different language, it may take up to, or more than 2 business days.