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FAQ

  • Transfer funds from wallet to trading account
  • Why was my documentation rejected?
  • Which account types are swap-free?
  • Where can I find my trading account number?
  • What is the difference between a Real and Demo account?
  • What is the accepted size of the verification documents?
  • What information do I need to provide when I register?
  • Is it necessary to verify my account?
  • Do you offer deposit bonuses?
  • How to reset or change any of my passwords in a few easy steps (My Orbex + MT4)
  • How many phone numbers can I add to my personal information?
  • How many passwords do I have for one account?
  • How do I change the phone number I registered with?
  • How do I change the language of MyOrbex client area?
  • How can I reupload a document after it was rejected?
  • How can I create a demo account?
  • How can I check the status of my uploaded verification documents?
  • How can I change my registered name and/or surname?
  • How can I change or update my personal information and address?
  • Why did my Account get downgraded?
  • Where can I check my account type?
  • What type of account should I register for?
  • What kind of information can I change in the Edit Profile section?
  • What happens if an account is not used for a long time?
  • I need to download my MT4 platform again – where can I find the link?
  • How can I delete my account?
  • How can I change my account leverage?
  • In which countries does Orbex not offer services to?
  • Can I change my phone number?
  • Can I open several client areas with a single email address?
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Orbex Global Limited is authorized and regulated by Mauritius Financial Services Commission “FSC” (View License), with registered address: Ground Floor, The Catalyst, Silicon Avenue, 40 Cybercity, 72201 Ebène, Republic of Mauritius.

Orbex Limited, Seychelles Company, registered under number 8429881-1 and regulated by the Seychelles Financial Services Authority (FSA) under Securities Dealer’s License number SD110 . The registered office is at 9A CT House, 2nd floor, Providence, Mahe, Seychelles.

Orbex.com is owned by Orbex Services Limited  and is operated by Orbex Global Limited.

The Comision National del Mercado de Valores (CNMV) has determined that Forex/CFDs are not appropriate for retail clients residing in Spain due to their complexity and high risk.

Risk Warning: Trading foreign exchange on margin carries a high level of risk, and may not be suitable for all investors. Before deciding to trade foreign exchange, you should carefully consider your investment objectives, level of experience, and risk appetite. There is a possibility that you may sustain a loss of some or all of your investment and therefore you should not invest money that you cannot afford to lose. You should be aware of all the risks associated with foreign exchange trading, and seek advice from an independent financial advisor if you have any doubts. Orbex does not offer its services to residents of certain jurisdictions such as the USA, Iran, North Korea, Indonesia, Mauritius, and Romania.

التراخيص: أوربكس جلوبال المحدودة مرخصة من قبل هيئة الأوراق المالية في موريشيوس (FSC) (اطّلع على الرخصة) وعنوانها المسجل هو: Ground Floor, The Catalyst, Silicon Avenue, 40 Cybercity, 72201 Ebène, Republic of Mauritius

Orbex Limited هي شركة مرخصة في جمهورية سيشيل، مسجلة برقم 8429881-1 وخاضعة لرقابة هيئة الخدمات المالية في سيشيل (FSA) بموجب ترخيص وسيط الأوراق المالية رقم SD110. المكتب مسجل في 9A CT House, 2nd floor, Providence, Mahe, Seychelles.

موقع Orbex.com مملوك لشركة Orbex Services Limited وتديره شركة Orbex Global Limited.

قررت Comision National del Mercado de Valores (CNMV) أن الفوركس / العقود مقابل الفروقات ليست مناسبة لعملاء التجزئة المقيمين في إسبانيا بسبب تعقيدها ومخاطرها العالية.

تحذير المخاطر : تداول العملات الأجنبية على الهامش يحمل درجة عالية من المخاطر، وقد لا تكون مناسبة لجميع المستثمرين. قبل البت في تداول العملات الأجنبية، يجب عليك أن تنظر بعناية في أهدافك الاستثمارية، ومستوى الخبرة، والرغبة في المخاطرة. هناك احتمال أن تتعرض لخسارة بعض أو كل استثمارك وبالتالي يتعين عليك عدم المخاطرة باستثمار الأموال التي لا يمكنك تحمل خسارتها. يجب أن تكون على علم بجميع المخاطر المصاحبة لتداول العملات الأجنبية، وطلب المشورة من مستشار مالي مستقل إذا كانت لديك أي شكوك.

لا تقدم أوربكس خدماتها للمقيمين في بعض الدول، مثل الولايات المتحدة الأمريكية وإيران وكوريا الشمالية وإندونيسيا وموريشيوس ورومانيا.

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