Neteller is a UK-based e-wallet regulated by the FCA and widely used by forex brokers worldwide. It offers instant deposits and withdrawals and supports several major currencies. It is available to clients outside the European Union.
📊Quick information
Currency | Deposit fees | Depoist time | Withdrawal fees | Withdrawal time |
USD / EUR / GBP / PLN | 0% | Up to 2 hours | 0% | Up to 24 hours |
Deposit - Step by Step
⚠️This method is available for clients outside the EU. If you are a EU resident, please use a different method.
Step 1: Please make sure that you have an active and funded Neteller account
Step 2: Log in to your client area.
Step 3: Go to "deposit" then choose "Neteller"
Step 4: Choose the currency, and enter the desired deposit amount
Step 5: Enter your Neteller email address and password
Step 6: Submit to confirm your request - The funds will be in your account within 2 hours.
Withdrawal - Step by Step
⚠️The withdrawal is returned to the same Neteller account used for the deposit.
Step 1: Log in to your client area.
Step 2: Go to "Withdrawal," then choose " Online payment gateway" then choose the "Neteller" option.
Step 3: Enter the withdrawal amount, and your Neteller account.
Step 4: Submit to confirm the request - your funds will be credited to your Neteller account within 24 hours.
🔧Frequent inquiries and their solutions
Issue | Solution |
"Deposit can't be processed" Message | Make sure your Neteller account has enough funds, and the Secure ID is entered correctly. |
The funds were not added even after 2 hours | Check your Neteller inbox - there might be an extra verification step. |
I can't see Neteller in my funding options | You are in the EU - Please use another available method |
ℹ️Make sure that your name entered in your payment method matches your name in your Orbex account. If they do not match, your deposit will be rejected.