Yes, you will need to resubmit your KYC on the Orbex Prepaid Card App. This ensures that the card request is made by the registered user via the mobile app. Face recognition will be used to confirm that the user's face matches the photo on the ID/passport and to verify the authenticity of the ID/passport.
Why do I need to refill my KYC?
The payment app is separate from the main app and is provided through a licensed partner. Because of this, they're inquired to collect and verify your KYC details independently.
That's why you may need to submit your information again to continue using payment features.
If you need assistance with registering to the Orbex card app, please see the following article:
How long does filling out my KYC take?
The process usually takes 5-10 minutes.