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Mobile App First Time Registration

Updated over a month ago

First-Time Mobile App Registration

  1. App Download and Initialization

  • Get the app from your mobile app store

  • Open the app and tap "Register New User"

  1. Cardholder Verification

  • Input your mobile phone number

  • Type in your 16-digit card number (previously sent to your phone via SMS)

  • Enter the characters for user verification

  1. Personal Information Entry

  • Select your nationality

  • Choose your identification document type

  1. Document Verification

  • Capture images of the front and back of your ID

  1. Face Recognition

  • Blink three times

  • Smile

  1. Cardholder Registration

  • Provide your full name

  • Enter your birth date and place of birth

  • Input your phone number

  • Input your email address

  • Enter your identification number and national number (for Jordanian citizens) or passport (for other nationalities)

  • Provide your physical address

  • Select marital status

  • Choose your customer title

  • Indicate your gender

  • Select your profession

  • Enter your position or title

  • Create a username

  • Create a password, ensuring it includes an uppercase letter, a lowercase letter, a number, and a special character.

  • Confirm your password by re-entering it

  • Accept the terms and privacy policy

  1. OTP Verification

  • Input the OTP received via SMS

8. Registration successfully completed

  • Once you complete your registration, you will be able to take advantage of all the app's features and benefits.

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