Orbex Card Service
29 articles
How long does it take to process client KYC details after submission?
Since I have already provided Lite KYC details, will I need to enter them again during mobile app registration?
What types of identification documents are accepted? When do you require an ID, and when do you require a passport?
What is the card delivery timeframe?
What are the fees for ATM top-ups and withdrawals? Do they vary based on country or bank?
What are the maximum deposit and withdrawal amounts for each available method?
How much time does it take for a deposit to show up in the app for each available method?
How long does it take for a withdrawal to reach the requested destination for each available method?
My card was never delivered. What do I do?
The card was delivered but its faulty. What do I do?
How will I be informed when my card has been shipped?
What do I do if my Card is stolen or lost?